The EBW model focuses on the emotions and the underlying behavioral traits that predict success in leaders, teams and organizations. It is a practical, work based model of Emotional Intelligence (Business Emotional Intelligence or Business ED) that helps individuals and teams understand why people behave the way they do and how to maximize their engagement with, and performance at, work.

The key to the model is self-awareness and awareness of others; how this explains peoples’ capability to manage their emotions and behaviors and what effect it has on their potential and their performance. Business Emotional Intelligence is about understanding why we feel and act the way we do and managing those key emotions/behaviors that determine success in different work situations.

The EBW Emotional Intelligence model focuses on eight emotional behavioral clusters (scales) that reflect that capability. The summaries of these are described below.


Willingness to make decisions, the need for control and the level of comfort with decision making responsibility.


Level of energy, passion, drive and enthusiasm for work, being optimistic and positive, the need for achievement and challenge.


The drive to influence others and persuade them, to be heard and have an impact.


The desire for, and enjoyment of, variety in the workplace.


The ability to recognise, be sensitive to and consider others’ feelings, needs and perspectives. The need to understand, to help and work with others.


The need to plan and have structure, be diligent and meet deadlines; the level of comfort with conforming and following the rules.

Stress Resilience

The capability to relax and deal with the day to day pressure of work.

Self-Awareness Indicator*

Index of the extent to which the individual’s EBW score is likely to correspond with the way others would score them.

The EBW has an additional 4 sub scales, plus an impression management tool that provides insight into what an individual may be trying to hide from themselves and others.

For information, contact our Practice Leader Larry Shoemaker

Larry Shoemaker

Cornerstone Atlanta