Mona Chan is Talent Advisor & Coach at Cornerstone Hong Kong. She always builds trust with her clients and focuses on their priorities to provide new and alternative approaches to find and groom the best talents possible for her clients.
Mona has over 20 years of experience in MNC corporate HR Management (Philip Morris, Levi Strauss, and others) and 12 years in Management Consulting Services. She was most recently with Watson Wyatt as Country Manager for China before joining Cornerstone International Group in 1999.
The Majority of her clients are from multinationals and range from HR professionals to CEO and business owners of Hong Kong and China enterprises. They tend to work with Mona as partners and fully trust in her expertise and often use her as their sounding board as well as seeking support on issues they have in mind. She enjoys working with clients and challenge their thinking based on what is going on in the market. Mona is always open, frank, and helping clients to come up with a new direction for the future.
A President of the Asia Pacific Region of a large MNC realized that he did not specifically nominate or develop a successor, nor did he prepare a well-thought succession plan for his Region, before his repatriation back to the Corporate Office in six months. He considered that this should be his major task before leaving the Region. Coaching resulted in generating innovative ideas developed from long term succession planning with goals set for five to ten 10 years.
A professional Coach who established her firm recently encountered a very difficult client who was assigned to her by his superior. She coached him for three sessions but with little progress and she was on the verge of giving up the case. Coaching her helped her to take a different approach with the client, resulting in a total change of behavior from him and steady progress in the subsequent sessions.
Mona always builds trust with her clients and is sensitive to their concerns and key issues. She focuses on clients’ agenda with alternative approaches to search for his or her real need. She works with clients to arrive at a constructive resolution with his/her ideas and choice. She always gives feedback before closing a session and works out a road map with the client for the next step. Each engagement averages three to six months with a session per week, normally 45 minutes in person or by telephone or SKYPE session. Coaching fees are agreed in advance with a signed coaching agreement
She received her Company Secretariat at HK Polytechnic College, trained at HR Management programs at Hong Kong University, Singapore University, and INSEAD, plus she and attended the MBA program course at Harvard Business School. She is a member of the International Coach Federation and a certified NLP Coach. She has delivered many public speeches on China issues during the opening of the China market in the mid-nineties.
What Mona’s clients say
We would like to express our appreciation for Mona’s work ethic and professionalism. Her staff has worked hard to complete our recruitment project on time and budget.”